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#ONPASSIVE BLOG VIDEO: Growing Chatbot Market Statistics
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As per oracle report, over 50% of customers expect a business to be open 24/7 for their support. It’s a huge amount of customer base; to solve this problem, many companies are adapting to integrate their business with Chatbot system. Yes chatbots can eliminate customer service cost by 30% (Invespcro report) and 80% of companies are expecting to integrate their business with chatbots by 2021 end (outgrow report)
As per the Venture Beat report, Facebook uses 300,000 chatbots in its system to serve its audience.
The future is entirely on chatbots. As per a report by BusinessInsider the Chatbot market had grown by $2.6 billion in 2019 and is expected to grow by $9.4 billion by 2024 at a compound annual growth rate.
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