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#ONPASSIVE BLOG VIDEO Prioritize Your Customers with CRM Techniques
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The information which is stored and used to interact and maintain a great relationship with the customer in any business activity with a software system is called as CRM (Customer Relationship Management)
Automating customer journey with sales funnel to improve services and satisfy customers is the primary job of CRM. Collecting data through emails and past buying behaviors of a customer and making the customer experience more comfortable is the vital task of CRM.
The data that is accumulated is the primary source to combine your activities and improve the buying experience of a customer, and that is what CRM strategy works on. CRM not only improves the customer relationship but also enhances the reputation of your company.
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